NORBERT HELMUT BORSZCZ, EXECUTIVE ASSISTANT MANAGER, INTERCONTINENTAL HOTEL JEDDAH
ABOUT NORBERT
Norbert started his career in 1983 in the Kitchen of a Maritim Hotel in Germany as Trainee. After spending several years as chef at international hotel chains such as Marriott International and IHG, Norbert joined nterContinental Jeddah in 2008 and was promoted to F&B Manager in 2009 and then director of F&B in 2010 before finally being appointed EAM in January 2013.
WHY WAS HE NOMINATED?
Norbert has championed CSR causes at the hotel, from blood donations to beach and mosque cleaning campaigns. He also upgraded staff accommodation to include facilities such as a cinema, a gym and new furniture, leading to high employee satisfaction scores. Norbert also works closely with the marketing team to implement promotions and activities at the hotel throughout the year to increase revenues.
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WHAT DID HIS TEAM SAY?
“I know Mr. Borszcz for 10 years and for about half of that time worked with him directly under F&B Department. I have seen his great metamorphoses from a strong Executive Chef to a respected Executive Assistant Manager of the hotel. Mr. Norbert is very detailed-oriented, organized and knowledgeable. He is very accommodating and delivers results above and beyond our management and guests expectations. He is very passionate with learning new things and is always willing to share his expertise.” Michael R. Borbolla F&B Coordinator and Quality Assurance InterContinental Jeddah
WHAT DID HIS GUESTS SAY?
“During our company events at InterContinental Jeddah, as well during several events from American Business Group Jeddah, I had the pleasure to met Mr. Norbert Borszcz personally who is an excellent host. He ensures all the time that all our requirements are fulfilled as requested as well that the service to our guests and management is up to the highest level.” Jeff Gorman, business development, Saudi Bin Laden Group
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