WASEEM HASSAN, HUMAN RESOURCES DIRECTOR, JUMEIRAH CREEKSIDE HOTEL
ABOUT WASEEM
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Waseem began his career as an HR assistant in HH Sheikh Mohammed Bin Rashid Al Maktoum’s office before moving to the private sector. In 2009, he joined Jumeirah Group as HR Manager based in the group’s corporate office. Eight months later he joined Madinat Jumeirah as acting director of HR. In 2011, Waseem was promoted to DOHR looking after the pre and post opening team of Jumeirah Creekside Hotel.
WHY WAS HE NOMINATED?
Waseem implemented Jumeirah’s new employee recognition programme, Shukran, at Jumeirah Creekside Hotel, which allows employees to accumulate points on the cards, which can be redeemed for prizes. Waseem also introduced an employee empowerment booklet at the hotel, which allows employees and managers to offer complimentary vouchers to guests in the event of any complaints or issues. Waseem also works in partnership with the hotel’s sales team to attract guests and events from various government sector organisations, using the connections he made during his time working in a public sector office.
WHAT DID HIS TEAM SAY?
“Waseem has an open door policy and offers support for colleagues on all levels. He is fair and offers direction when faced with operational challengers. He has a fantastic relationship with the colleagues and is well respected. He is a firm believer in team work and puts emphasis on colleague’s relations. He communicates with transparency and is not afraid to answer the tough questions. He has set up innovative colleague recognition and empowerment programs which gives the team the tools we need to succeed. He leads by example and I am extremely honored to work with him.” Hilary Langdon, acting executive chef
WHAT DID HIS GUESTS SAY?
“Being an effective leader takes time, desire and hard work. Waseem is not only an effective leader but also a qualified workplace coach. Waseem is an outstanding leader and coach. He brings a unique blend of real life experience along with a true passion for developing people and potential. Waseem is not only challenging and insightful, but also patient and understanding, with remarkable instincts and knowledge.” Ilze Els Mulder, program director, Results Coaching Systems LLC
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Please click through to next page to find out who else is shortlisted…
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