SOLANGE CORM, DIRECTOR OF HUMAN RESOURCES, HILTON DOHA
ABOUT SOLANGE
Solange joined the hospitality industry in 2003 and has worked at several hotel groups in various capacities before settling on HR as a career choice. In 2011 she joined Hilton during the pre-opening and successfully opened first Hilton property in Doha in Qatar, playing a key role in supporting the GM and the team. Since the opening in 2012 Solange’s engagement and passion led to winning a series of awards; five awards related to HR and three awards related to hotel operations.
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WHY WAS SHE NOMINATED?
As director of human resources, Solange has improved employee engagement score, demonstrated by the hotel’s perfect GTMS (Global Team Member Survey) score. Based on her achievements at the hotel, Solange was chosen to part of the team within Hilton in the region to take the initiative to update the HR manual. Solange was also recently elected as a key member representing HR in the executive committee of center of quality within Hilton Hotels in MEA helping other hotels in their SALT score (Guest Satisfaction Program) challenges.
WHAT DID HER TEAM SAY?
“She is quick, efficient, straight to the point and delivers results. Solange is a great performer who exceeds expectations in all her competencies, reliable leader and strong deliverer in her role. I wish I have more like her. I like her positive energy and motivation to her work. She is passionate about her job and for her it is not just a job, it is a journey that defines her life.” Andreas Jersabeck, GM, Hilton Doha
WHAT DID HER GUESTS SAY?
“Solange has all qualities of a great hotelier and mostly to be in people management. She inspires many with her leadership skills and interpersonal skills. Her approach to all circumstances is very fair yet is able to make fast decisions when it is needed. Very people oriented person and enchant her colleagues with her kindness, always listens and cares for others. Her capacity of tracking talents and putting them on the right path with the right support of development and training makes her an asset in each organisation where she shined for this quality.” Krystel Irani
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