Aziz Shaikh, executive housekeeper, Park Inn by Radisson Muscat. Aziz Shaikh, executive housekeeper, Park Inn by Radisson Muscat.

AZIZ SHAIKH, EXECUTIVE HOUSEKEEPER, PARK INN BY RADISSON MUSCAT

ABOUT AZIZ

Aziz Sheikh joined Park Inn by Radisson Muscat hotel as the executive housekeeper in October 2008. With more than 28 years experience in hotels in India, Kuwait, and the UAE, Aziz has consistently provided a superior level of service in every aspect of his role. He began his career as a housekeeping supervisor progressing upwards to the role of assistant executive housekeeper and finally to executive housekeeper.

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WHY WAS HE NOMINTAED?

Deciding that many tasks which were currently being outsourced are more cost effective handled in-house, Aziz allocated resources to handle tasks such as upholstery cleaning, carpet shampooing and general deep-cleaning work. He also set up an annual maintenance contract with a supplier for ongoing maintenance of cleaning equipment to ensure that expensive equipment has to be replaced less often.

WHAT DID HIS TEAM SAY?

“Aziz Sheikh always has a strong sense of urgency, initiative and drive to get things done correctly, with an emphasis on working with and through people in the process. He understands people well and uses that understanding effectively in motivating and persuading others to act.” Fahad Al Wahaibi, executive assistant manager, Park Inn Muscat.