Anders Dimblad, area general manager, Banyan Tree Al Wadi & Banyan Tree Ras Al Khaimah Beach
ABOUT ANDERS
Anders began his hospitality career in 1999 and joined Banyan Tree Hotels & Resorts in 2003 as front office manager in Seychelles. He later transferred to Angsana Ihuru as executive assistant manager before joining the pre-opening team for Angsana Hotel & Suites (Dubai) in November 2006. He later moved to Banyan Tree Bangkok as resident manager, where he successfully applied his knowledge and invaluable experience from working in various properties. In September 2009, he took over the helm at Banyan Tree Seychelles and also became a board member of the Seychelles Tourism Academy.
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Anders was appointed area general manager for Banyan Tree Al Wadi and Banyan Tree Ras Al Khaimah in January 2012. Anders holds a BA honors in International Business Administration from European Business School, UK. Born in the Philippines, the Swedish native’s long tenure in various worldwide locations with Banyan Tree Hotels & Resorts has facilitated in him an intimate understanding of a diversity of cultures.
WHY WAS HE NOMINATED?
Since his arrival, Anders has empowered his team to be creative and innovative in enhancing guests’ experiences. This has resulted in a high number of repeat visitors keen to relive the experience they enjoyed at the two resorts.
Anders encourages learning through the sharing of knowledge and the participation of middle management and supervisors in all financial and product learning; through this Anders successfully led the team to increase the gross operating profit by 287% year on year.
As a hands on area general manager, you can find Anders assisting guests associates in all areas - demonstrating the strength of a leader whilst supporting team members regardless of which day of the week it is. He has led the team to overcome financial and property hurdles and always supports his team members to achieve greater results.
WHAT DID HIS TEAM SAY?
“Anders has been able to turn the two hotels, in two very profitable operations, from a difficult start, which was negatively influenced by the world financial crisis. His leadership style is not only inspiring his staff to do better, with his hands on approach and being involved into the details he also knows what is going on in the hotel. With being there where a hand is needed he is a living and visible example to the staff, doing whatever has to be done to get finish a job. His business acumen is driven by reaching goals which are set, and developing long and short term strategies which help him to succeed. He has learned to not only see the short term gain in his decisions but also can gouge what the long term impact is going to be, and with this capabilities he is a great strategist and well respected by his peers and superiors.” Maximilian Lenkh - VP of operations.
WHAT DID HIS GUESTS SAY?
“Anders is great hotel professional who never tires to be of service to his clients, his associates and his business partners. I have consistently admired his ability to handle complex situations in a calm and effective manner ensuring to ensure a high level of customer satisfaction and that a win-win is always achieved. Anders is a gifted leader who makes a tough job look easy. He is also a great role model for upcoming hotel management professionals.” Freddy Karkaria - MD Select Seyshells.
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