With the Hotelier Middle East Awards only 20 days away, its time to unveil the finalists for one of the biggest honours of the night, our Team of the Year award, which was won last year by the Media One Hotel, Dubai and is sponsored this year by IFFCO, the UAE based hospitality supplier.
In total, 90 hoteliers across 18 individual awards categories have been shortlisted for this year's awards, along with five hotel teams for the coveted Team of the Year Award.
The winners will be announced at a gala event at the world’s tallest hotel, JW Marriott Marquis Dubai on October 30.
See below for the five hotels up for our Team of the Year:
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JUMEIRAH ZABEEL SARAY
WHY WERE THEY NOMINATED?
Since the opening of the resort in January 2011, Jumeirah Zabeel Saray’s team of 985 has achieved consistent growth in key figures such as occupancy levels and RevPAR. The hotel’s F&B team manages 12 restaurants, lounges and bars, including the hugely successful Supperclub Dubai and Music Hall, and the high operational standards have led to celebrity chef engagements with the likes of Antonio Carluccio and Eric Lanlard.
The resort has also revisited its conservation practices, cutting water consumption to half of what it was in 2012 and reducing external garden lights among other initiatives. Keeping in line with Jumeirah’s Stay Different philosophy, the front office team and the housekeeping division worked together to offer remarkable stay experiences by delivering unique room set-ups and turn downs for special occasions. Such creativity has been so favourably received, they are now being considered as a potential revenue stream for the resort.
Following the expansion of Jumeirah’s Dubai commercial team, which led to each Dubai-based property in the group having their core sales and marketing teams on site, the team at Zabeel Saray began working on joint campaigns with Emirates Airlines, which saw a tremendous increase in room bookings from the UK and CSI markets. The successful implementation of a new 18-month rolling pricing recommendation program through the revenue management system, which allows guests to book the hotel up to 18 months in advance also helped in attracting more guests. All of these initiatives and more saw the hotel’s revenues more than double, with additional revenue generated through add-ons and offers for non-hotel guests.
Please click through to next page to find out who else is shortlisted…
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