3:30pm – I prepare the VIP arrivals and tour all the public areas again. This is a time-consuming part of my job as it requires me to check each and every small detail of the rooms, lobby, restaurants etc. and ensure everything is perfect.

5:00pm – I do my admin work with the housekeeping secretary. We go through the purchase orders, revise our budget, control our expenses etc.

6:00pm – I take half an hour to sit down with three of my team members individually for about 10-12 minutes each to catch up with them. I particularly enjoy this period as most of the time we talk about subjects not related to work and this allows me to get to know them better.

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6:30pm – I check my emails once more and brief the supervisors for the night shift and assist with the arrival preparations for the day after. This is the handover time for the night shift as well.

7:00pm – I leave the hotel and head home where my three-month old baby girl welcomes me with the most beautiful smile in the world.