Demand from Asia — Asian visitors to Qatar were up 14% in 2013 from 2012 and hoteliers must look at ways of capturing their share of the market in 2014 and beyond.
Continued growth of the upscale and luxury segments — Doha’s luxury and upscale segment has grown at an annual rate of 19% from 2010 to 2013, and the majority of hotels coming online (66%) are upscale or luxury.
The rise of F&B — food and beverage RevPAR has increased by 8.5% to QAR 596.1 (US $163.72) and a number of hoteliers are looking at refurbishing outlets and introducing new concepts to the city.
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Catching feedback onsite — hotels are looking at ways of improving personalised service to customers using online feedback, such as Four Seasons Doha’s Glitch System whereby guests’ issues are posted live to staff so problems can be resolved onsite.
Rate pressure — there are concerns that average rates will remain under pressure on the back of increased competition, especially in terms of corporate demand.
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