JW Marriott Marquis Hotel Dubai, the world’s tallest hotel, has become one of the latest Marriott properties to facilitate mobile check-in and check-out.
Guests can use the Marriott mobile app for Apple iPhones of Android devices to take advantage of the service and have their room key waiting for them on arrival.
The application enables Marriott Rewards members to receive push notifications after 4:00pm of the day before their arrival alerting them they can check-in. Then they receive an automatic notification when their room is ready, communicating in advance that the hotel is prepared for their arrival.
As payment information is stored within members profiles, guests simply walk up to the mobile check-in desk where their pre-programmed key card will be waiting for them. At the end of their stays, they receive another notification alerting them mobile checkout is available.
Upon completion, guests will then be prompted to provide an email address where their bill will be sent, allowing them to confidently bypass the front desk.
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“As a leading business hotel with a huge focus on the meetings incentives conferences and events sector (MICE), the majority of our guests are international travellers with demanding schedules therefore we are always looking for ways to make their lives easier,” said JW Marriott Marquis Hotel Dubai general manager Bill Keffer.
“The introduction of the mobile check-in service allows visitors to save time and access their hotel room quicker than ever before. It also simplifies the process for our international guests as the application is available in English, French, Spanish, German and Mandarin reducing the chance of any language barrier. ”
Globally, the Marriott Mobile Check-In is available across, ten additional brands – The Ritz-Carlton, JW Marriott Hotels & Resorts, Renaissance Hotels, Autograph Collection, Courtyard, SpringHill Suites, Fairfield Inn & Suites, Residence Inn, TownePlace Suites and Marriott Executive Apartments.
Already rolled out to 1,200 properties worldwide, it will be available at 4,000 hotels by the end of the year.
In another technology-related development, the JW Marriott Marquis Dubai is also introducing a WiFi speed of 300 Mbps, allowing guests to download, stream and host video conferences online using super speed connections.
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