Q:WHAT ARE SOME OF THE MISTAKES HOTELS MAKE WHEN DESIGNING THE SPA AREA?
MOHAMMED: Quite often, space planning favours quantity over quality, which in some situations is suitable, but more than often you are left with ghost spas with a tremendous amount of empty treatment rooms, instead of having fewer but bigger and more luxurious ones that create singular and superior experiences. Lack of lounge space is a recurrent mistake seen. Another common mistake is inadequate wet area planning.
MICHAEL: Too many hotels do not properly plan the flow of staff and guests in the spa, resulting in an inefficient arrangement of rooms. A couple of common mistakes in the wet and cold rooms are the materials — for example slippery marble — and the size of the facilities.
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SARAH: The planning, design, construction and operation of a spa is a complex process that requires a disciplined approach by a variety of participants and consultants.
BEVERLY: In many cases, the installation is not correct, and that can cause long-lasting technical problems. The spa contractor should provide technical support, and installation and maintenance training, which are essential to ensure long-term functionality.
EBRAHIM: One of the biggest mistakes is not choosing the right concept for the right spa. A solid concept should be considered as a road map, assisting in developing a great spa that is at all times considered live and needs constant updating. A spa should be designed with the end user’s experience in mind, while ensuring development and operational costs are controlled.
PAUL: Common areas of concern include an insufficient amount of back-of-house space and storage, poor traffic flow, as well as acoustic sound proofing. It is just as important to ensure there are considerations for growth over time.
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