4. Nicolas Smalberger, Cluster Executive Chef, JA Resorts & Hotels
Smalberger has been involved with three new hotel openings in the past two years and, leading by example, motivates his multi-property team by challenging them to deliver greatness. He believes that investing in the growth and development of junior staff is the key to success for both employee and employer.
Drawing on more than 20 years of experience in professional kitchens worldwide, Smalberger has played a crucial role in the complete re-branding of JA Resorts and Hotels’ offering, establishing internationally-accepted brand standards and significantly cutting food costs. His initiatives have improved profitability for all of the company’s UAE outlets while ensuring enhanced food quality. His efforts have resulted in a wealth of awards and accolades for his personal achievements, and for various JA Resorts and Hotels outlets. Two new outlets are anticipated for next year, and it is Smalberger’s vision to create more variety with the introduction of new restaurant concepts in both existing and new JA properties in 2016.
Bite-sized facts:
Number of years in the F&B industry: 22
Number of years with this company: 3.5
Number of years in this role: 2.5
Number of years working in the Middle East: 5
Number of people you are responsible for: 270
Number of F&B outlets in the Middle East: 28
Nationality: South African
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