Suppliers in Software

Meet the experts

Nadia Mayen
Marketing and business development manager, Tevalis

Nadia has almost a decade of new business experience, and joined Tevalis Middle East at the launch of the company’s Dubai office offering marketing research, consultancy, marketing management and business development. Nadia started her career as a journalist working for reputed agencies and media outlets along the way.

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The Spanish-national is the sales director Lutron Electronics EMEA and India. Javier has over a decade’s experience in the industry, and has held several senior positions in Lutron. Till recently he served as the sales director in Southern Europe and Africa, prior to which he held the same position for the company in Spain and Portugal. Javier holds a masters degree in International business from Spain.

Q: What are the latest trends in hospitality software?

Nadia: There is a shift in how operators are approaching the point of sale (POS) system. There is an increasing demand for new functionality, features and/or modules to be added and updated to current POS systems. As well as development and deployment of POS for mobile devices and tablet.

Javier: While guest room management systems have been in the market for a while, we are witnessing a slight shift in paradigm. From being tech-laden and complicated to use, to assuming a more simpler and user-friendly operation mechanism.

Q: What is your best seller to the hospitality industry?

Nadia: Our user friendly enterprise web-based portal; it holds intuitive and powerful stock management and customer relationship management modules, as well as a reporting module that permits the management to centrally analyse one or more outlets’ performance in real-time, anywhere in the world.

Javier: Lutron’s new myroom solution is receiving a fabulous response from the market and we are handing over the first batch of installations.