PRESENTATION: Sustainable Housekeeping
Although over recent years sustainability and green initiatives have become more prevalent within hospitality, there is still much more that could, and should be done. A hotel’s housekeeping department can benefit both guests and management by running its operations the sustainable way. Examining the impacts of various flows of resources going through your housekeeping department and implementing sustainable processes, products and initiatives that will reduce environmental impact should be a continuously evolving practice. This session will share new ideas on how to manage and improve your department’s sustainable practices.
TAKE 10: How to….Best Manage the Outsourcing Situation
Although outsourcing housekeeping staff is a necessity in any hotel, if not managed properly, the department as a whole can suffer. With many contracting companies out there ready to offer their services and staff, the Executive Housekeeper must carefully evaluate the value and quality of each to ensure that casual staff are well trained and productivity levels are on par with those of permanent staff. This session will examine the best ways to manage the outsourcing situation and discuss the best ratio for permanent vs. casual staff.
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OPEN EXPERT PANEL: Your Burning Questions Answered
The Middle East hospitality industry has its fair share of challenges and the housekeeping department within a hotel is not exempt. From how to recruit, develop and retain staff in a competitive market, how to evaluate and exceed guest expectations, or how to select products and manage supplier relationships, there are an endless number of issues that every Executive Housekeeper has to deal with on a daily basis. This session will allow you to ask your industry peers how they approach each of these problems and more. Ask your burning questions and share best practice ideas and solutions in this open assembly. The floor is yours!
INTERACTIVE ROUNDTABLES: Delegates choose one:
A) Diversity in Housekeeping – Addressing the Gender Balance
B) Improving Interdepartmental Communication
C) The Housekeeping Hierarchy – The Next Generation of Housekeeping
D) Increasing Productivity – Tools of the Trade
ANYTHING ELSE?
Yes! A case study on developing an inclusion programme will be presented.
WHAT YOU NEED TO KNOW:
Date: May 3, 2016
Venue: Grosvenor House, Dubai
For more details: http://www.hoteliermiddleeast.com/conferences/housekeepers/
For speaking opportunities: louby.maktari@itp.com
For sponsorship opportunities: alex.hall@itp.com
To attend: michael.mcgill@itp.com
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