Nadia Bartolomeo, director of spa, Palazzo Versace Dubai

In 2016, Nadia Bartolomeo joined Palazzo Versace Dubai as its director of spa, and has been in the UAE since 2012. Bartolomeo has implemented excellent cost control into the department to maximise profitability, and her leadership has driven low staff turnover and a motivated, loyal, engaged and passionate team. She provides the team opportunities to experience the spa's treatments to gain a better understanding of its offerings, and has creating a training presentation for all new joiners to the hotel so they can learn more about the spa. She listens to guest feedback, and reacts immediately to introduce innovative new products and treatments.

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