Ellaine Siruelo, director of human resources, Crowne Plaza Bahrain

Ellaine Siruelo moved to Bahrain as HR manager for the Crowne Plaza Hotel in April 2015. Eighteen months after she joined, she was promoted to director of human resources. She is a supporter of local employment with the Bahrainisation percentage at 6.5% above target, and the IHG Academy at 133% above target. With her efforts, employee engagement increased over the last few years, and in 2017, IHG introduced a new engagement programme by Aon Hewitt, with wider benchmarks against other international companies. The hotel achieved 80% leading to its accreditation as Country Level Best Employer and IHG as Global Best Employer 2017.

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