Raffles Dubai
Raffles Dubai opened in November 2007 and has 252 rooms. When asked why the team deserves to win, the answer was: "In 2017, the year that Raffles Dubai celebrates its 10th anniversary, the hotel continues to go from strength to strength; maintaining a position in the top two of TripAdvisor, continuously improving LQA and Guest Satisfaction Scores, as well as achieving high colleague engagement across all departments. The hotel nurtures a family environment for employees as evidenced by the number of colleagues that joined the hotel 10 years ago and remain happily working there today. This ‘home away from home’ sentiment forms a key part of the warm and thoughtful service delivered by Raffles colleagues and fosters a strong brand loyalty that sees guests return to the hotel time and time again. The hotel has a high number of repeat guests, close to 40% of in-house guests at any one time have stayed at the hotel at least once before. Through a commitment to excellence, a culture of continuous improvement, and skilled, dedicated workforce delivering passionate and bespoke service, Raffles Dubai continues to be a leader in the luxury hotel market, as it was when it first opened a decade ago."
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