The Ritz-Carlton, Dubai
The Ritz-Carlton, Dubai opened in 1998 and offers 294 rooms. When asked why the team deserves to win, the answer was: "In the 19th year of operation we have achieved record level sales to date and are forecasting to have the highest year in revenue since the opening of the hotel in 1998. This achievement is only possible due to the exceptional talent of all our 474 ladies & gentlemen from 53 countries, who are passionate, committed and fully engaged in creating unique, memorable and personal experiences for our guests . These unique experiences and wow moments show in the amount of repeat guests and in our business results. Our overall Gallup (guest satisfaction) is up, despite the fact that we went on a volume strategy. If one would see the difference in teamwork, spirit and passion this hotel team has made last year, it is clear that this team deserves the award."
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