UK travel agency Thomas Cook has puled out all its guests from the Steigenberger Aqua Magic hotel in Egypt after two guest deaths.
Reuters reports that John Cooper, 69, and his wife Susan Cooper, 63, passed away while on a holiday with their family. A statement from the Red Sea provincial governor’s office, entitled “normal death of an English old man and his wife”, said both had died of heart failure.
John Cooper suffered a “circulatory collapse” and died at the hotel and Susan Cooper was taken to hospital after fainting and died there, the report said.
According to a report from Associated Press, Thomas Cook said in a statement that the circumstances surrounding the deaths remain unclear but that it had received reports of “a raised level of illness among guests.”
However, the resort located along the Red Sea coast in Hurghada has said there was no rise in guest illnesses.
Following the deaths, a BBC report stated that 301 guests were moved to other hotels or given the option to be flown back home as a "precautionary measure".
Thomas Cook said it had last audited the hotel in late July and it had received an overall score of 96%.
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