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Bernard Ombee
Assistant chief steward
The Address Downtown Burj Dubai

Bernard’s professionalism and great performance in maintaining the systems and methods of operations contributed to his promotion to assistant chief steward within a short period.

A Kenyan national, Bernard is positive, honest, polite, hard working and patient, qualities essential to the role of steward.

Bernard delivers service excellence and ensures his associates will keep the same consistency.

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Extremely committed, he leads by example, empowers employees and importantly, creates an environment in which people want to do their best.


His natural ability to understand a customer’s needs means he is able to anticipate them, which adds value to the hotel experience for guests.

It’s one of the reasons why whenever Bernard is mentioned you will hear something positive immediately after.