Suja Kuriakose
Babysitter
Jumeirah Beach Hotel
As babysitter at the hotel’s Sinbad’s Kids Club, Suja Kuriakose consistently delivers an exceptional guest experience, according to director of sports & leisure Ian Phillips, who nominated her.
Up to 90% of Suja’s bookings are made at least nine months in advance; highlighting her popularity with guests and the trust that they have in her, says Phillips.
“She has a genuine love of children and uses her experience and passion to deliver a truly exceptional level of service in an incredibly professional manner. Her natural talent puts parents at ease.
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“And Suja’s flexible approach to her work is incredible and she regularly changes her day off to accommodate guests’ requirements, showing her flexibility,” he adds.
Referred to as Mummy Suja, Kuriakose has also had great feedback from guests, who have written letters saying “we wanted to say how wonderful Suja has been while we have been on holiday. She is an asset to your hotel and we can understand why guests book her year after year.
And “we would trust Suja with our girls anytime. She was fantastic. She made our children feel very safe & happy”.
“Her reputation amongst guests and colleagues speaks for itself,” adds Phillips.
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Oct 20, 2009 , India
Hey Saravanan u r the perfect unsung hero of the decade I don know how they missed u wait till u achieve it borther Our family is very proud u r one of them keep going bye brother regards A. Sundar Ganesh Alagappan
Oct 14, 2009 , United Arab Emirates
Madelyn deserves this award as she is leading from the front and setting new levels in Reservations. We are really proud of her