Saravanan Alagappan. Saravanan Alagappan.

Saravanan Alagappan
Assistant housekeeping manager
Raffles Dubai

Since his first day, Saravanan has been a tremendous asset to the Raffles Dubai and especially to the housekeeping team, according to his colleagues.

“He has supervised a large team of attendants and meticulously and patiently trained them on a daily basis, covering cleaning techniques, hotel standards, behaviour, manners and even teaching them new English phrases,” says nominator PR manager Stephanie Khouy.

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“Saravanan focuses on guest rooms and keeps an overall eye on public areas; a never-ending task. He handles day-to-day operations, staff briefings, manages supervisors and makes the weekly roster for the entire department without a single complaint. He is reliable, cheerful and never complains about work no matter how busy the hotel is,” she adds.

General manager John Pelling says “he certainly has all my gratitude for being such a good role model. His can-do attitude and his constant, genuine smile never fail to inspire me”.