Click on 'Comment' to share your views on who should win a Caterer Award 2009. Click on 'Comment' to share your views on who should win a Caterer Award 2009.

RESTAURANT TEAM OF THE YEAR

Sponsored by Tulsidas Lalchand

In our Restaurant Team of the Year, we were looking for excellent team spirit and team work, as well as dedication to driving revenue for their outlet.

Each member of the group should display a thorough knowledge of the menu and ingredients used, along with the ability to comfortably make recommendations and chat with customers or problem-solve where necessary, resulting in a loyal customer base.

We also felt that this group should be confident in up-selling, driving promotions and working in busy situations; be happy to work closely with back-of-house; and should show enthusiasm for undertaking training and developing new skills.

Cutting down the nominations was particularly tough for this popular category, with many deserving submissions — but finally, six teams were picked out for the shortlist:

• Rodeo Grill Restaurant and Bar, Al Bustan Rotana Dubai

• Okku Restaurant and Lounge, The Monarch Dubai

• Al Tannour, Crowne Plaza Dubai

• Reflets par Pierre Gagnaire, InterContinental Hotel Dubai Festival City

• Ruth's Chris Steak House, The Monarch Dubai

• Sense on the Edge, Six Senses Hideaway, Zighy Bay

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All members of the winning restaurant team were hired based on their personality, manners and attitude — a method which, thanks to solid in-house training and the passion and dedication shown by senior team members, has paid off.

The team demonstrated evident enthusiasm to learn, while judges praised their constant determination to exceed customer expectations, as well as the personalised approach to service.

The winner of the Restaurant Team of the Year 2009 is….

• Reflets par Pierre Gagnaire, InterContinental Hotel Dubai Festival City

Highly commended were Rodeo Grill Restaurant and Bar, Al Bustan Rotana Dubai and Ruth’s Chris Steak House at The Monarch Dubai.



Read on to find out who has won the Event Catering Achievement of the Year title…