Ensure your business has a bountiful festive season, with some sage advice from our industry experts


 

Dominique Jossi, director of food and beverage, Al Murooj Rotana:

“Just put yourself in the customer’s shoes! If you were on the other side, what would you expect? What would attract you to this place rather than this one?

“In such a tough and competitive market, you need to come up with unique offer and concept to ensure a total and successful guest experience.

“At the end, it is all about being genuine and a part of the customer’s joyful celebration.”

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