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21 Feb 2011
Hi Chedid, Strange to hear these remarks from a Chef, that Hotel restaurants are boring. I would rather say standalone restaurants are boring since they don't have top management behind them and are being run based on thoughts by single person or a group of some people. Hotel restaurants follow rules, I agree, but primary and foremost purpose is to exceed customer expectations. The type of clientle we would have, the same ambience we create, there is nothing about BORING ins this. You must have visited some local or 3* hotels which do not have logical concepts. However, we can not run Hotel Restaurants like KFC at all, what you think?
22 Feb 2011
I have to say that the word boring does come to mind in relation to hotel restaurants although it is most unjust to generalise as there are or may be very notable exceptions. The interesting question, (if the hypothesis is true!), why? Is it anything to do with scale and ownership? Didn't Nouvelle Cuisine begin in the small chef owner restaurants because the owner had the autonomy to change things? Hotels on the other hand are much larger, (usually) and the power to innovate further from the kitchen? Just a thought.