MidEast spa managers say retail is key to revenue |
MidEast spa managers say retail is key to revenue |
Arrivals to Oman to increase at a CAGR of 5%, fuelled by visitors from India who accounted for 21% of total arrivals in 2018
Giga-projects is one of six different streams created by Saudi's Public Investment Fund (PIF) around which it has structured its investment plan
Providing value across hotel market segments through Expedia's Lodging Partner Services
Search our database of more than 2,700 industry companies
The Remede Spa will offer private healing sessions and a group healing class hosted by Guru Made Sumantra
Read more
Sheraton Grand Hotel, Dubai will go dark for one hour on March 30, as part of the Earth Hour 2019 initiative
Read more
Located next to five-star hotels, the development includes seven key districts spanning more than 2.4km of waterfront walkways
Read more
Marriott Internationals’ Aloft Kuala Lumpur Sentral has employed Rubel Miah as its general manager.
Read more
A high rise hotel close to Makkah in Saudi Arabia caught fire, officials from the Kingdom’s fire services have announced.
Read more
To raise awareness about disposable plastic pollution, Abu Dhabi’s Jumeirah at Saadiyat Island Resort will be hosting a swimming competition — Swim for clean seas.
Read more
22 Mar 2013
As a spa consultant who specializes in ethnic skin and sales training I believe that the comment "they're not sales people they're therapists" belies the potential of your spa staff. Selling is easy. The issue is that sales cannot effectively be taught without first taking into account the nature and personality traits of most therapists. When training is successfully performed sales results jump exponentially and immediately. The key then is follow up by the manager or spa director who (by the way) should be the one monitoring daily performance and providing daily feedback and encouragement to the therapists.
15 May 2013
By reading this valuable article, something stops me, ?Dogra said it?s important to recognize that ?at the end of the day they?re not sales people they?re therapists so we need to empower them?.!!!!!!!!!!!!!!!!!! Another question comes to my mind. What are therapists selling? Certainly, they are sales people. They are selling their skills and experience and the success would be by selling, promoting, and advertising products used by them. My opinion is to keep on sales, and service culture training all around the year.