Cluster GM for Hilton Alexandria & Hurghada Plaza |
Cluster GM for Hilton Alexandria & Hurghada Plaza |
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28 May 2018
when I arrived in Cairo Kempinski Hotel, I realized, I stupidly had left my contact lenses in my fridge/room in Hurghada Hilton - Kempinski concierge got hold of Hilton & we spoke to the receptionist ISRAA. - ISRAA phones back, informs nothing could be found in room or elsewhere... - I inform ISRAA, I am not surprised contacts not found as there was also a 1oz Gold Krugerand in the contact lense bag (worth E£30000+). My fault, silly me, I wrote it off. - here’s amazing...ISRAA, went and interrogated all involved and...found my contacts & gold, then arranged a driver to send to Cairo the same day. - ok, this was amazing! You agree? This is what will attract tourists to Egypt. I really feel Israa needs recognition for her integrity & honesty. Would you guys be able to recognize this 5star service somehow please? And tell me how best I can do the same please.