Arrivals to Oman to increase at a CAGR of 5%, fuelled by visitors from India who accounted for 21% of total arrivals in 2018
Giga-projects is one of six different streams created by Saudi's Public Investment Fund (PIF) around which it has structured its investment plan
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The Remede Spa will offer private healing sessions and a group healing class hosted by Guru Made Sumantra
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Sheraton Grand Hotel, Dubai will go dark for one hour on March 30, as part of the Earth Hour 2019 initiative
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Located next to five-star hotels, the development includes seven key districts spanning more than 2.4km of waterfront walkways
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Marriott Internationals’ Aloft Kuala Lumpur Sentral has employed Rubel Miah as its general manager.
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A high rise hotel close to Makkah in Saudi Arabia caught fire, officials from the Kingdom’s fire services have announced.
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To raise awareness about disposable plastic pollution, Abu Dhabi’s Jumeirah at Saadiyat Island Resort will be hosting a swimming competition — Swim for clean seas.
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30 Jul 2009
don't look much further than the so called 'best'. Start no further than the service at restaurants in Atlantis and Burj Al Arab From waiting forever for a drink (at a quiet time), to orders disappearing completely to being served barely cooked chicken. I'm not naive enough to think that Dubai can suddenly have the best customer service of any destination in the world overnight but it could start with getting the basics right a little more often
30 Jul 2009
My family and I ate at the steakhouse in JW marriott hotel in Deira last motnh, and the service was really good. The staff made recomendations and were very friendly and helpful. It felt like a place where people knew what they were doing and were happy in their jobs. This was a massive contrast to a lot of places in Dubai, where you find rude service staff who are surly, who clearly don't want to be there and can't be bothered make an effort, smile or be courteous in any way. in my opnion it comes down to people. restaurants need to make sure they hire the right kind of people for the job.
2 Aug 2009
Hi Halima and Ryan. I would like to know your thoughts on mall restaurants and outlets. It feels like most of them are filled with staff who are paid a pittence, not trained and left to get on with it. I was at an Arabic restaurant in Festival Centre and the waiter was so rude, slamming plates down, not looking at us while we ordered. Service is so easy to get right - why are so many getting it wrong and do the owners even care? Regards.
3 Aug 2009
The best service I have experienced in Dubai is Thai Kitchen at Park Hyatt. I partake in their Friday brunch roughly once a month for the last two years. It has increased rapidly in popularity, deservedly so, but fortunately there has been no drop in the quality of their service. Although the staff are busy, both the manager and the waiting staff take time out to come and talk to me and my girlfriend, even showing concern the last time we visited as we 'weren't eating as much as normal!'. Naturally, the main reason for eating there is the amazing food, however, the added bonus of having excellent staff makes it stand out from the rest. I always take friends and family over from the UK there as a result, and they too comment on the service and how it's 'much better than at home'. I think this success is partly due to their excellent retention of staff, so that they get the opportunity to know the 'regulars' and treat them as such. I can think of countless restaurants who change their staff within a couple of months, as if they employ people on temporary visa's. While this is probably financially beneficial to the restaurant, it is detrimental to the customer's overall experience, and in these times when many people aren't eating out as often, it could be enough of a deciding factor to choose somewhere that feels more familiar.