Robert Maclean, Principal, National Hospitality Institute, Oman Robert Maclean, Principal, National Hospitality Institute, Oman

8 Robert Maclean, Principal,
National Hospitality Institute, Oman

Robert Maclean has come a long way from his native Scottish Highlands in his 30 years in the industry.

After teaching hospitality for three years at a family enterprise in Wales, he packed up and set off for Oman and a lecturing job in F&B at the new National Institute of Hospitality.

Story continues below
Advertisement

He is now coming up to 15 years as principal there, and standards in the industry continue to improve with training schemes such as the Smiles of Oman, launched to enhance customer care.

Article continues on next page ...