Raki R. Phillips Raki R. Phillips

What’s best - pool or beach?
Pool, it’s temperature controlled for the sweltering summer months and you can swim laps.

What do you use - traditional menu or iPad menu?
IPad menu, if that option is available.

How do you relax when not at work?
I’ll watch a comedy movie at home and crash on the couch.

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What’s your favourite holiday memory?
Experiencing the original La Petite Maison restaurant in Nice.

What’s your best business travel experience and why?
My incentive trip this year to the Fairmont Monte Carlo — from a pre-arrival call, to setting up full itineraries, no hidden or surprise charges and prompt and gracious service, it was an immaculately organised trip.

Have you ever checked out of a hotel early because it was so bad? Why?
Yes. I once checked into a boutique hotel in Istanbul that was a complete departure from the brochure, and not in a good way. Whenever you have to take an elevator down to your guest room, it is a sure sign that the rest of the stay won’t end on a high note.

Which airport would you most hate to be delayed in?
Darussalam airport. It was the airport I spent some time in before heading to and climbing Mount Kilimanjaro.

How many hours could you cope without your Blackberry/iPhone when on holiday?
The most that I’ve e-toxed was for about a day and a half.

What would you be if not a hotelier?
A diplomat. Barring that, a drummer in a rock band.

Tell us one thing your team don’t know about you?
That I’m an adrenalin freak.