Natalie Creane, the British tourist who suffered head injuries during a stay at the Emirates Palace hotel in Abu Dhabi, yesterday (June 23, 2013) confronted a group of Kempinski Hotels executives at a function in Dubai.
A report of the incident on the ‘Justice for Natalie’ (JFN) Facebook page describes how Natalie, accompanied by her mother and father, attended an event at the Aspen by Kempinski lounge in The Kempinski Hotel Mall of the Emirates where hotel general managers and executives from across the Kempinski group were meeting.
The Facebook report states how after speaking with a number of Kempinski personnel, the Creane family were “told to ‘get out'". The report goes on to claim: "Natalie's mother and father were then physically grabbed as security tried to drag them out of the room.”
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As he left the hotel Natalie’s father is also reported to have shouted: 'My daughter could die, stop hiding behind your corporate image - help her!''.
Commenting on the incident a Kempinski spokesperson said: "We can confirm that the Creane family accessed a private function with Kempinski executives on June 23, 2013 at Kempinski Hotel Mall of the Emirates."
Creane was staying with her husband and stepson at the five-star Emirates Palace hotel in Abu Dhabi in July 2008 when a loose wooden panel covering the AV unit fell, hitting her on the temporal lobe (the front part of her head) as she opened the door to the wardrobe in her room, according to an account of the incident published on the ‘Justice for Natalie’ Facebook page.
Creane has since been diagnosed with Post Traumatic Intractable Refractory Epilepsy and Traumatic Brain Injury.
Creane is currently appealing against a February civil court ruling that found that her seizures resulted from her injury at the hotel and which ordered Emirates Palace, the Abu Dhabi National Insurance Company and Kempinski to jointly pay Dhs100,000 for the injury to her health, plus a further Dhs100,000 for emotional damages.
Creane’s legal team is instead appealing for AED 27 million to pay for her ongoing medical expenses.
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