The view above the eye-catching lobby at Dusit Thani Dubai The view above the eye-catching lobby at Dusit Thani Dubai

Prateek Kumar, General Manager, Dusit Thani Dubai
According to Kumar, Dusit Thani Dubai had already developed a programme of staff development and engagement in line with what IIP offered before its accreditation in 2011.

“What IIP provided was a focus, a framework for the hotel to assess and manage the process,” Kumar says. “At the same time we wanted to be known as the industry’s preferred employer and IIP provided an opportunity to display that to prospective employees, as well as engaging our own colleagues and helping us develop their future.”

Kumar highlights that Dusit International has called 2013 ‘its year of expansion’ adding that over the last two-to-three years, the team has worked hard assembling a corporate office so that it's ready for this growth.

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“The aim for the next three-to-five years is to double/triple the size of the company. This year alone we’ve opened in Abu Dhabi, will open our first hotel in Africa (Nairobi) and one in India at the end of the year, plus there will be another hotel in Dubai and a couple in Qatar,” he says. “The resource we need most is the one most scarce; people. IIP will help us attract that resource.”

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