The Costa College Menu
Costa Coffee UAE core skills barista trainer Cheryl Calaunan runs us through the training required of every Costa barista:
THE NEW JOINERS COURSE
“In total, there are six weeks of intensive training before a new employee will serve their first cup of Costa to a customer.”
THE BARISTA MAESTRO COURSE
“This is a follow on course for baristas who have been with Costa for more than six months. Each barista maestro must have the ability to not only create the perfect coffee, but to be able to pass that knowledge onto their team members. There is an assessment to judge the ability of each barista of taking charge of the store in the absence of the store manager.”
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New Product Courses
With every new product launch, we bring each of our store managers into the Academy for a practical hands on training session where they work on creating the new drinks until they have been signed off to brand standards. The store managers will then be able to return to their stores where they can share this knowledge with the rest of their team.
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