Pamini Hemaprabha
Executive housekeeper, Kempinski Hotel Mall of the Emirates
The housekeeping department underwent some major changes in the run up to the LEED silver certification.
“One of the main changes is that we have now moved into green products by using Pure Eco chemicals. In the laundry, the recycled water is used with our eco chemicals for washing operations. We have also implemented better dosing systems to ensure minimum water consumption without compromising on quality,” explains executive housekeeper Pamini Hemaprabha.
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“In all the rooms we use Kempinski trees. Guests are encouraged to use them so that their linen will not be changed on a daily basis. Garbage segregation is another system, which is followed systematically,” she adds.
“The department also continues to train staff on eco-friendly practices. Eco initiatives are not fully incorporated after only one training; it needs to be done on an ongoing basis to keep reminding ourselves of the importance of following these initiatives so that we achieve green targets. We developed an extensive training programme through which we educated and motivated our colleagues,” says Hemprabha.
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