Five top tips for maximising spa revenues |
Helen Merchant, owner, International Spa Consultancy speaking at the Hotelier Middle East Spa & Wellness Forum.
3. Motivation
Motivation is not the responsibility of your staff – it’s your responsibility. Say thank you regularly and offer incentives. Make sure you know your team well so that you understand what makes them tick. While some people like money, others prefer holidays.
Click below to find out the next top tip.
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