THE LUXURY DEBATE: Where does technology fit? |
Are tech innovations helping or hindering luxury hoteliers?
Julian Ayers, vice president of India and the Middle East, Alila Hotels & Resorts: While it is nice to believe that we like to switch off when we go on holiday, very few people are actually able to do that and the majority still require high-speed Wi-Fi and accompanying technological accessories within the hotel. We regard these as integral to the luxury offering.
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