The team at Four Seasons Hotel Cairo at Nile Plaza has become the inaugural recipient of The Isadore Sharp Award of Excellence, an award named after the founder and chairman of the company.
The award is given to the hotel team that not only defines excellence through its performance, but also best exemplifies the company’s values and spirit.
“You will always be in the history book of Four Seasons as a leader all around the world, delivering world-class personalized service every single day,” said Sharp, who founded the company in 1961.
“You have not only met or exceeded all measures of success, but you have managed to do so under extraordinary circumstances. Your ability to thrive in the face of adversity and to stay true to Four Seasons culture and values is a true inspiration to us all.”
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Accepting the award, Four Seasons Hotel Cairo at Nile Plaza general manager and regional vice president Olivier Masson said: “It is with every individual’s contribution that we are able to stand here today as a strong and devoted team that is not only a leader in guest and employee satisfaction, but also a team that never fails to demonstrate a passion for service, risk-taking, innovation, authenticity, and collaboration.
“I would like to sincerely congratulate and thank the entire hotel team for your persistence and determination in not only meeting, but exceeding all quantitative measures of success under extraordinary circumstances. Proud of every one of you.”
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