Q: WHAT FACTORS SHOULD HOTELIERS CONSIDER WHEN CHOOSING BEDS?
BHARATH SWAMY: They should think about the quality and specifications such as whether the fabric is cotton or poly-cotton as well as the feel of the fabric.
Then there are the comfort-related issues of softness or crispness. You also have to take into account durability and ease of turnaround for guest departures and arrivals.
FRANÇOIS PUGLIESE: For a hotel, even a three-star hotel, the quality of the bedding is part of the service, which makes a real difference. Unfortunately and paradoxically, in many parts of the world, even in Switzerland, hotel managers are tempted to cut corners on bedding quality. On the contrary, superior bed comfort should be the goal of any hotel.
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If a hotel wants to stay in the game and attract clients coming from Asia, Russia, and the Middle East, it has to offer international standards such as boxspring beds, extra long beds, and extra large beds.
SAMEER AHMED: Most hotels emphasise high quality beds that offer comfort, durability and extended warranty from five to seven years, which means a reasonable return on investment. In addition to this, timely delivery and after sale service also attributes to their value for money.
PAMINI HEMAPRABHA: It’s imperative to provide guests with the best comfort and sleep when it comes to bedding. Mattresses usually last more than eight to 10 years and become a one-time investment in a decade. The best coil technology along with high performance coil systems help achieve a good night’s sleep.
It is also essential to choose the best fabric like Damask stretch knit fabric, which is super lightweight yet silky and soft. Luxurious knit fabric is both comfortable and soft and the circular knit design adds a gentle elegance to this resilient fabric. Providing a great pillow menu is always appreciated.
HASSAN AL-HAZEEM: I believe the hospitality industry is being driven by a return to basics, with comfort at the centre of it. Providing a positive sleep experience can go a long way to giving guests the value they expect, and a clean, comfortable bed is something guests should be able to take for granted. Industry surveys have found that more than 90% of respondents rated cleanliness and mattress comfort as two of the most important factors in selecting a hotel.
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