How does InstaShop benefit the mid-market hospitality sector?
Actually, it’s quite simple – we’re the premium service whereby anyone staying in a mid-market hotel or serviced apartment can feel like a VIP, because they can have whatever they want delivered at the touch of a button. InstaShop makes the operations of the front office, concierge and rooms divisions flawless, without any interruption – everything, apart from the in-room service dining, is delivered by InstaShop – in no time at all and with no interruptions to the hotel’s internal daily routine.
Why do mid-market customers choose InstaShop?
In order to exceed guest expectations, InstaShop is a must-have tool to be offered to the mid- and long-stay clientele. To achieve optimal results, the InstaShop app is available for free to any guest with an Android or iOS device. It is simple to download and use – just a couple of clicks and the guest has entered the mobile store with access to everything they need from the nearby supermarket. InstaShop is simple and effortless and most importantly, it’s a pleasant grocery shopping experience for everyone residing in Dubai.
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What sets InstaShop apart from the competition in this region?
InstaShop is enjoying a strong leadership position in the Middle East. We are outshining the competition with our pursuit of excellence and customer service – starting from the second you download the app till the very final moment of receiving your instant or scheduled delivery. It is a lovely, playful and exciting experience, which irresistibly becomes a unique part of the every day life for each and every resident, either with long or short stay plans in Dubai.
Why do serviced apartment hoteliers choose your services?
At the end of the day, the key for ensuring guests become repeat bookings is the satisfaction of service, and InstaShop gives it all. From an easy to understand and simple to use visual interface, to the extraordinary customer service and prompt delivery performance, InstaShop exceeds the mid-market hospitality requirements. Our serviced apartment partners are already enjoying these benefits, because InstaShop makes sure they can run smooth operations with no stress over the daily grocery supplies being ordered by their valued guests.
What has been the biggest challenge in developing InstaShop in the mid-market hospitality sector?
We believe there is no limit for growth and potential – and each new challenge feeds our willpower to go beyond the usual and conventional. However it’s always a challenge to make people use something new, something that they have not experienced, but when our customers are guided by strong leadership – in this case, hotel brands, they quickly adapt and enjoy our mobile service.
Supplier: InstaShop
Profile: InstaShop is a mobile application for ordering groceries in Dubai, available for free on iPhone and Android devices. The service at its core is all about convenience; the ease of shopping for everything you need from the supermarket in just a few clicks combined with an average delivery time of 30 minutes in most areas.
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