Laura Eggleton. Laura Eggleton.

Laura Eggleton joined Holiday Inn Muscat Al Seeb and Action Hotels in May 2015, with 13 years of hospitality experience and eight years with Intercontinental Hotels Group.

Eggleton has been awarded the IHG General Manager of the Year Award for the India, Middle East and Africa region.

The annual Intercontinental Hotels Group General Manager of the Year Award for the region is presented to the general manager delivering exceptional results across a number of criteria, including guest and employee satisfaction, market positioning and RevPAR growth.

Action Hotels CEO Alain Debare said in a statement: “We are delighted that Laura has been recognised for her outstanding performance and results with this award. Holiday Inn Muscat Al Seeb has performed significantly well since opening in 2013, thanks to the hard work and dedication of Laura and her team.”

Reacting to the accolade, Eggleton added: “It is an honour to receive this award and I would like to thank all of my colleagues for their contributions. We strive to deliver consistently first class customer service at Action Hotel’s Holiday Inn Muscat Al Seeb and this award is a reflection of the entire team’s focus on putting the guest first.”

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