It was a successful win for Centro Sharjah general manager Michael Kasch at the Hotelier Express Middle East Awards last night where he took home the GM of the Year award for a chain/ branded hotel.
The award was sponsored by Prologic First and presented by vice president Amit Sharda.
Shortly after coming off stage at the ceremony, at Grosvenor House, he spoke to Hotelier Middle East. Kasch said: "I'm absolutely overwhelmed."
"I'm a simple man. I use simple language, simple techniques. I treat people the way they should be treated. Simple values that I was brought up with by my parents. Neither am I a very educated person. I don't have a university diploma, or a bachelors degree. I'm doing what I love to do, I come to work very happy motivated, payment is not my motivation. I like what I do, I love what I doand I hope that's how my team feels," he added.
Kasch was recognised by the judges for increasing staff satisfaction and reducing staff turnover in the last year.
Known for his engaging and open-door policy with this team, his colleagues have often commented on the family-like atmosphere in the workplace. His ability to manage the interests of both the owner and operator, along with guest satisfaction is what tipped the judges in his favour.
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For the Highly Commended nominee, the judges selected Oliver Kesseler at Hilton Garden Inn Mall of the Emirates.
The other nominees in the category were Satish Nambiar, GM of Citymax Hotels, Bur Dubai and Hani Shahwan hotel manager, Tulip Inn Hotel, Ras Al Khaimah.
The inaugural Hotelier Express Awards was held at the Grosvenor House Dubai on February 22. 2017 and was supported by Platinum Sponsor, Caffe di Artisan; Gold Sponsor, Oldenburger; Silver Sponsor A. Ronai; Category Sponsors SIAL Middle East, Sealed Air Diversey Care, Aramtec, Viking Gulf, Prologic, Dallmayr, Hoist Group and Beverage Sponsor MMI.
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