Gopi Joghee, director of front office, The Address Dubai Marina

Gopi Joghee initiated and activated an incentive based room upsell programme for all the Address hotels in 2016, and has the highest check-in / check-out score within Emaar Hospitality Group in the guest survey conducted by J.D. Power and Associates in 2016. He is also responsible for introducing the Milestone guest programme to celebrate and recognise regular guest and promoting loyalty. This has resulted in a higher number of repeat guests than ever before.

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