Hossam El Attia, duty manager, Crowne Plaza Kuwait Al Thuraya City

Hossam El Attia is the duty manager at the Crowne Plaza Kuwait Al Thuraya City and is on his path to becoming an assistant front office manager. He has been hailed as the upselling champion in the front office, and constantly works on training his teammates through coaching sessions and simplifying the basics of revenue management. He is also responsible for directing and leading the team during sudden layovers of airline passengers.

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