Madhu Govind Naik, assistant head concierge, Crowne Plaza Bahrain

Madhu Govind Naik joined the Crowne Plaza Bahrain as a housekeeping room attendant in 1979. He transferred to the front office as bellboy until 1992 and moved up to become a bell captain. He was promoted to assistant head concierge in 2013. In his 38 years of service at the Crowne Plaza in Bahrain, Madhu has been able to keep up a high level of service and understanding of guest needs. He has year on year developed his skills to remain updated and current in all matters relevant to his job and cascade that information to his team members. 

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