Memon urges agent to take up new technology. Memon urges agent to take up new technology.

With bookings are down, travel agents should switch to cloud computing technology, which works on a pay-as-you-book basis, according to Illusions CEO Faisal Memon.

Cloud computing replaces applications, hardware and software traditionally used by travel agents, so that they can work online and are charged a licence fee. 

Memon explained that Cloud Computing is not a new concept worldwide but it is not widely recognised in this region’s developing industry.

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“It’s just picking up in this part of the world and is suited to these times when companies need to cut back spending and don’t have the cash for large investments,” said Memon.

He said agents can benefit from the technology because it works on a pay-as-you-book basis and can work out cheaper for companies during the financial crisis.

Long-term, Memon claimed that the application is a securer option for agents and also means that companies do not need to worry about upgrading systems as online updates are automatic.