Harry Bhatia
Laundry manager
The Ritz-Carlton, Bahrain Hotel & Spa
Harry Bhatia has created a working environment in which his team is continuously striving towards excellence while working as a cohesive team and flourishing under his guidance, according to nominator executive assistant manager of rooms Noel D'Couto.
“He is always looking for new ideas and is always on step ahead. He has set property standards in terms of servicing the entire hotel’s linens to ensure a smooth successful operation,” says D’Couto.
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D’Couto says Bhatia is a key driver in ensuring financial obligations for his department are met and is consistently exceeding his monthly budgets for revenue brought into the hotel.
“Harry encourages and nurtures his team and provides cross training for their continuous growth. He is passionate and dedicated in providing a working environment where diversity is valued and individual aspirations are fulfilled. He is a mentor and is always approachable to share knowledge and experiences.”
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Anura Priyashantha
Laundry manager
Dusit Thani Dubai
Anura Priyashantha ensures all linen that passes through his laundry is clean and crisp, he also actively explores opportunities to turn his operation into a revenue-generating unit, says nominator PR & marcom manager Nattira Anakasiri.
“He has successfully secured laundry business by being proactive in his efforts. Anura is well-respected by other hotels in Dubai; he is the one they turn to when they are faced with a breakdown in their own laundry facilities.
“Anura's commitment to his team members is just as great. He not only leads his team to deliver the best laundry and generate revenue, but he also ensures they progress in their careers,” explains Anakasiri.
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As a dedicated departmental trainer, he sees that staff develop and achieve their goals and has promoted four team members to supervisory roles.
“Above everything else, it is Anura's passion and dedication to his work that sets him apart. His dedication and pride in his job is a great motivation for those around him,” concludes Anakasiri.
Abbas Abdul Gani Atta
Laundry manager
Dar Al Iman Inter Continental Madinah
General Manager of Dar Al Iman interContinental Madinah Aly Al Baity
With more than 22 years’ experience, Abbas Abdul Gani Atta has been on the pre-opening teams for eight hotels across Europe, the Middle East and Africa.
“Laundry is an essential department in the hotel industry and guests’ first impression are created by the standard of staff uniforms, the linen in rooms and restaurants,” general manager Aly Al Baity, who nominated Abbas Abdul Gani Atta.
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“Abbas Abdul Gani Atta has provided an efficient service; anticipating and taking care of guests’ needs to exceed their expectation and enhance the guest experience.
“In addition, he oversees all of the laundry facilities and controls operating equipment while effectively managing the department’s budget,” adds Al Baity.
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Nov 19, 2009 , Maldives
Mr. Manoj Rai, He is the best Laundry Manager as since I joined shangri-la .his the one help me lots .his very helpful person very professional.
Nov 19, 2009 , India
Mr. Manoj Rai, He is the best Laundry Manager as I had started my carrier under him as a operator . And as per his guidance, motivation today I am also handling one of the laundry department in Luxury hotel of Taj group.People can understand what kind of input he gives to his subodinate to grow ...