Ricky Tursunov
F&B manager
Crowne Plaza Sohar

At Crowne Plaza Sohar, Ricky Tursunov is seen as a manager, leader and brother, supporting his team with everything from six-month training plans to karaoke evenings for the Korean community.

Within his department, Tursunov is actively implementing HACCP, running the ECO Friendly Hotel programme, which he has managed to get suppliers to buy into, completed risk assessments of all outlets and helped finalise menus and educate staff about new dishes.

Story continues below
Advertisement

It is Tursunov’s character and personality that has really earned him the respect of his staff, however, with those that nominated him saying that he is a good decision maker, trusting of his managers, able to handle any situation, talented, friendly to staff and guests and, quite simply, “capable of achieving anything”.

He is praised for listening to his team’s suggestions and implementing their ideas, such as the addition of a live band in the sports bar, for regular communication with his outlet managers, for handling personnel issues and for committing himself totally to his work, management and staff.