Guy Wilkonson. Guy Wilkonson.

Viability director Guy Wilkinson explains why the Oman National Hospitality Institute’s new branch in India will benefit both Indian hotel employees and Gulf hospitality employers.

The National Hospitality Institute (NHI), with its live training restaurant and five working hotel guest rooms in the Wadi Kabir district of Muscat, is already well-known for its dedication to the cause of workforce localisation in Oman’s hotel sector, where official Omanisation quotas are way ahead of the equivalent in other Gulf countries.

However, the NHI’s latest initiative is focussed on helping Gulf hotel recruiters source better-qualified staff from India.

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The NHI has set up a dedicated branch in New Delhi’s busy district known as South Extension 1, with Omani-designed classrooms featuring multi-media equipment.

Officially opened for business this summer, the school is offering Indian working hoteliers a special course called Hospitality Plus that will essentially make them more employable by luxury hotels in the GCC.

“We’ve been listening to comments from Gulf hoteliers who complain that it has become increasingly difficult to find the right staff from India,” explains NHI Principal Robert MacLean.

“As India’s economy has strengthened over the past few years, the number of new hotel openings in the Gulf has also increased, meaning that although there is a much greater demand for staff, there are fewer qualified and experienced ‘five-star workers’ available from India and more workers of four-star standards coming out of the hotels and management schools there.”

Course details
Hospitality Plus is a special course devised specifically to empower already qualified or experienced hospitality personnel to work in the Gulf.

Costing students just over US $800, the 10-hours-a-week, 12-week course earns graduates internationally-recognised qualifications from the UK’s City & Guilds and British Chartered Institute of Environmental Health.

Such qualifications not only make them more employable in the Gulf, but also in Europe and other western countries.