Jordan’s F&B industry is suffering due to a lack of qualified staff, according to professionals in Aqaba.
Discussing the main challenges facing the Kingdom at a recent roundtable hosted by Mövenpick Resort Tala Bay Aqaba, InterContinental Aqaba Resort F&B manager Hatem Badareen said key problems included “a lack of qualified staff, a lack of professional training and trainers, and the fact that competent F&B employees are moving to the Gulf”.
Marina Plaza Hotel restaurants manager Jean-Philippe Ferrini agreed that employing staff who had relevant training and qualifications was a major challenge.
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According to Radisson Blu Tala Bay Resort executive assistant manager Kosta Kourotsidis, part of the challenge for existing properties in recruiting the right employees was due to the fact that “many new international and well-known five-star hotels are coming up across the country, particularly in Aqaba”.
However the roundtable’s host, Mövenpick Resort Tala Bay director of F&B Hakim Karoui, said he was “looking forward to seeing more international companies opening hotels” in the area.
“It will increase competition in the country and really raise the bar,” he said.
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