What in your opinion are the key selling points of Arabian Park Hotel that you will be focusing on?
Arabian Park Hotel is an affordable mid-market hotel offering full service facilities around the clock, that cater perfectly for both the business and leisure markets. We are centrally located, just 10 minutes away from Dubai International airport, 10 minutes away from the Dubai Exhibition Centre and just five minutes from the business district and WAFI.
We offer complimentary shuttle buses to the Dubai exhibition centre, Dubai International airport (Terminals 1 & 3), Dubai Museum, Jumeirah Open beach and regular trips to WAFI where guests can take full advantage of 250 international retail shops, the fantastic Khan Murjan, exclusive health and leisure facilities as well dining options at more than a dozen award winning restaurants and bars.
Once here, guests can take advantage of our 24-hour Business Centre, offering three conference rooms, internet access, and a secretary to assist with any administration requirements, unique lounge/library areas on each of the seven guest floors, a well equipped gymnasium and a temperature controlled outdoor swimming pool.
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Other 24 hour facilities include room service, concierge and currency exchange as well as our very popular Deli, offering a selection of freshly made sandwiches, salads, juices and smoothies as well as guest amenities and souvenirs.
The outlook for 2010 is challenging, with very short lead times continuing and even more competition in Dubai. How will you tackle this challenge?
By continuing to ensure that we are benchmarking ourselves closely with our competitive set, being realistic with our pricing strategy to ensure we are offering great value for money stay, and through gaining important feedback from our guests to ensure that we are listening to their needs and requirements so that we are aware what it is that makes us the right choice for them.
We need to ensure we respond to all requests straightaway, as with the shortened lead times, clients will be agreeing to the first fair offer put to them. We need to make sure we are doing everything we can on a daily basis to make sure companies are aware of the Arabian Park Hotel – in terms of guest experience this relies on word of mouth as a way of promoting Arabian Park Hotel, from a sales team point of view this means that our relationships with our travel and corporate partners will be very important. We must ensure that we are informative by providing relevant information in accordance with their requirements, flexible and adaptable not only in terms of our of offering and price point but also in terms of the client service that we offer.
Where do you see yourself in 10 years time?
This is the first time I have worked abroad, experiencing different parts of the world and different cultures, is something I wish to do more of. I am just starting out on my career path, and in 10 years time I don’t know where to see myself, but I hope to be happy and secure in my role, where ever it may take me.
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