Horeca Trade's Selin Alance said the firm was delighted with its achievement. Horeca Trade's Selin Alance said the firm was delighted with its achievement.

UAE firm once again receives certification regarding the application of its HACCP system

Horeca Trade LLC has been certified for the third consecutive year on its application of an HACCP system in line with CAC/RCP, 0HSAS 18001 and ISO 9001.

The firm’s quality assurance executive, Selin Alance, commented: “Our first audit success left us happy, of course, and the achievement felt really good.

“Sustaining the achievement for a second year felt even better. Now, the pride, gratitude and joy of consistently maintaining this achievement for the third year are beyond words.”

To ensure product quality, Horeca ensures that all of its suppliers meet a set of criteria before their names are added to the firm’s Approved Supplier List, explained Alance.

Furthermore, as part of its Integrated Management System, the firm constantly conducts surveys among customers and employees, Alance went on to say — and attributed this approach as a major factor in helping to improve stakeholder satisfaction and loyalty.

Alance added that although being certified was an advantage in business, it was just one element in Horeca’s constant efforts to excel.

“Our focus is on making each customer interaction a delightful one,” she said.

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